Terms of service
Last updated: August 21, 2026
OVERVIEW
DinoHugz operates this online store and website. Throughout these Terms, “DinoHugz,” “we,” “us,” and “our” refer to the DinoHugz store.
By visiting the website, placing an order, or using our services, you agree to these Terms of Service and the policies referenced in them. If you do not agree, do not use the website or place an order.
ELIGIBILITY AND CHILDREN
You must be legally capable of entering into a purchase contract in your jurisdiction. Purchases involving products intended for children must be made by a parent, guardian, or other authorized adult.
The website and checkout services are intended for adults and are not designed for children to create accounts, submit personal information, or make purchases independently.
PRODUCTS AND PRODUCT SAFETY
We make reasonable efforts to display product descriptions, colors, measurements, materials, and images accurately. Screen settings, manufacturing variations, and manual measurements may cause minor differences.
Always review product descriptions, sizing information, warnings, and care instructions before use. Products intended for children should be used with appropriate adult supervision. Keep costume products away from open flames and other ignition sources.
We may change, discontinue, or limit products without notice.
PRICES AND PAYMENTS
Prices are displayed in the currency shown at checkout and may change without notice. Applicable shipping charges, taxes, duties, and other fees will be displayed at checkout when available. International customs or import charges may be assessed separately by the destination country.
You agree to provide current, complete, and accurate billing, payment, contact, and shipping information.
ORDERS
Submitting an order is an offer to purchase. We may accept, reject, limit, or cancel an order for legitimate reasons, including product unavailability, pricing or listing errors, suspected fraud, payment problems, shipping restrictions, or incorrect customer information.
If we cancel an order after payment has been collected, we will refund the cancelled amount to the original payment method. Order confirmation does not guarantee that an order has shipped.
SHIPPING AND DELIVERY
Our Shipping Policy forms part of these Terms. Orders may be fulfilled and shipped from China. Delivery estimates are not guaranteed dates. Customers are responsible for providing an accurate delivery address and paying applicable customs or import charges unless otherwise stated at checkout.
RETURNS AND REFUNDS
Our Return and Refund Policy forms part of these Terms. Return requests must generally be submitted within 14 calendar days after delivery. Returns require prior authorization, and the approved return address may be located in China.
INTELLECTUAL PROPERTY
The DinoHugz name, website content, graphics, photographs, videos, designs, text, logos, and other materials are owned by or licensed to DinoHugz and are protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, sell, exploit, or use our content for commercial purposes without written permission.
PROHIBITED USES
You may not use the website or services for unlawful, fraudulent, or abusive purposes; to violate another person’s rights; to transmit malware or harmful code; to interfere with website security or operation; to collect information about others without authorization; to submit false payment, identity, or shipping information; or to scrape, copy, or commercially exploit the website without permission.
We may restrict access or cancel orders associated with prohibited conduct.
THIRD-PARTY SERVICES AND LINKS
The website may use or link to services operated by Shopify, payment providers, shipping companies, social platforms, analytics providers, and other third parties.
Third-party services are governed by their own terms and privacy practices. DinoHugz is not responsible for third-party websites or services except where applicable law provides otherwise.
DISCLAIMER
To the fullest extent permitted by law, the website and services are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, secure, or error-free.
Nothing in these Terms excludes warranties, guarantees, or consumer protections that cannot legally be excluded.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, DinoHugz will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.
This limitation does not apply where liability cannot legally be excluded or limited, including mandatory consumer-protection rights.
INDEMNIFICATION
To the extent permitted by law, you agree to be responsible for losses reasonably resulting from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.
SEVERABILITY
If any part of these Terms is found unenforceable, that part will be limited or removed only to the extent necessary. The remaining provisions will continue to apply.
NO WAIVER
Our failure to enforce a provision does not waive our right to enforce it later.
CHANGES TO THESE TERMS
We may update these Terms to reflect changes to our services, practices, or legal obligations. Updated Terms will be posted on the website with a revised date. Changes will not retroactively reduce rights that have already arisen under applicable law.
APPLICABLE LAW
These Terms are governed by applicable law. Nothing in these Terms deprives a consumer of mandatory protections available under the laws that apply to their purchase or place of residence.
CONTACT
Questions about these Terms may be sent to DinoHugz@gmail.com.